Effective date: 1 April 2025 · Fusionpact Technologies Private Limited
By accessing the FusionKYC platform (fusionkyc.com, app.fusionkyc.com), you agree to these Terms of Service. If you are accessing on behalf of a Housing Finance Company, you represent that you have authority to bind that entity.
FusionKYC is a B2B SaaS platform for licensed Housing Finance Companies (HFCs) registered with the National Housing Bank (NHB). Individual borrower access is provided solely through participating HFCs.
You may use FusionKYC only for lawful loan origination, KYC verification, and credit assessment activities. You must not attempt to reverse-engineer, scrape, or circumvent any platform security controls.
HFCs using FusionKYC are co-data fiduciaries for borrower data processed through the platform. HFCs are responsible for obtaining valid DPDP-compliant consent from borrowers before initiating KYC.
We target 99.5% monthly uptime for the platform API and dashboard. Scheduled maintenance windows are communicated 48 hours in advance. API rate limits apply per subscription tier.
Platform fees are as specified in your subscription agreement. Setup fees are non-refundable. Platform fees are charged monthly on actual disbursed loan value and are due within 15 days of invoice.
FusionKYC, ForestTwin™, and all platform technology are proprietary to Fusionpact Technologies Private Limited. HFCs receive a non-exclusive, non-transferable licence for the duration of their subscription.
Fusionpact is not liable for credit decisions made by HFCs using our underwriting outputs. Our AI engine provides recommendations — final credit decisions remain the HFC's responsibility as the regulated entity.
These terms are governed by Indian law. Disputes are subject to the exclusive jurisdiction of courts in New Delhi.
kyc@fusionpact.com