Legal

Cookie Policy

Last updated: 14 April 2026 · Effective date: 14 April 2026

This Cookie Policy applies to fusionkyc.com and app.fusionkyc.com, operated by Fusionpact Technologies Private Limited ("Fusionpact", "we", "us").

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, keep you signed in, and understand how you use the platform.

We use cookies in compliance with the Information Technology Act 2000, the Digital Personal Data Protection Act 2023 (DPDP Act), and applicable RBI guidelines on data privacy.

2. Types of Cookies We Use

CategoryCookie NamePurposeDuration
Essentialsb-access-tokenSupabase authentication session token — required to stay logged in to the FusionKYC platformSession
Essentialsb-refresh-tokenSupabase session refresh — keeps your authenticated session alive7 days
Essential__Host-next-authNext.js authentication state — required for secure platform accessSession
Functionalfusionkyc-languageRemembers your preferred language (Hindi, English, Gujarati etc.) for KFS documents30 days
Functionalfusionkyc-tenantStores your HFC tenant context for correct dashboard routingSession
Analytics_vercel_analyticsVercel Web Analytics — anonymous, aggregated usage data. No personal data collected.90 days
Security__Secure-csrfCSRF protection token — prevents cross-site request forgery attacksSession

We do not use advertising cookies, third-party tracking cookies, or any cookies that build profiles for marketing purposes.

3. Essential Cookies — Always Active

Essential cookies are necessary for the FusionKYC platform to function. They cannot be disabled. These include:

  • Authentication tokens (Supabase) — required to maintain your login session
  • CSRF protection tokens — required for secure form submissions
  • Tenant routing cookies — required to serve the correct HFC dashboard
  • Role-based access cookies — required to enforce RBAC permissions

4. Analytics Cookies

We use Vercel Web Analytics which collects anonymous, aggregated data about how pages are used (page views, load times, device type). This data contains no personal information and is not shared with third parties.

Vercel Analytics does not use cookies to track individual users across sessions — it uses a privacy-preserving approach compliant with GDPR and the DPDP Act 2023.

5. No Third-Party Advertising Cookies

FusionKYC does not display advertisements. We do not allow any third-party advertisers or ad networks to place cookies on our platform. We do not share your data with advertising platforms.

Third-party integrations used by FusionKYC (Supabase, Smartauth, UIDAI, DigiLocker) may set their own cookies only on their respective domains — not on fusionkyc.com.

6. Aadhaar & KYC Data — Not Stored in Cookies

In compliance with UIDAI regulations and RBI KYC Master Directions 2016, Aadhaar numbers, biometric data, OTPs, and KYC documents are never stored in cookies, browser storage, or client-side state beyond the active session.

All KYC data is transmitted securely over HTTPS and stored encrypted in our Supabase database with row-level security policies.

7. Managing Cookies

You can control cookies through your browser settings:

BrowserCookie Settings Location
ChromeSettings → Privacy and Security → Cookies and other site data
FirefoxSettings → Privacy & Security → Cookies and Site Data
SafariPreferences → Privacy → Manage Website Data
EdgeSettings → Privacy, Search, and Services → Cookies

Note: Disabling essential cookies will prevent you from logging in to the FusionKYC platform. Analytics cookies can be disabled without affecting platform functionality.

8. Data Residency

In compliance with RBI data localisation requirements and the DPDP Act 2023, all FusionKYC customer data — including any data associated with cookies — is stored on servers located in India (Mumbai/ap-south-1 region).

No customer KYC data or session data is transferred outside India.

9. Changes to This Policy

We may update this Cookie Policy from time to time. Material changes will be notified to registered HFC administrators via email at least 30 days before they take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Cookie Policy or to exercise your rights under the DPDP Act 2023:

Fusionpact Technologies Private Limited
Grievance Officer: grievance@fusionpact.com
Data Privacy: privacy@fusionpact.com
Platform Support: kyc@fusionpact.com
Privacy PolicyTerms of ServiceDPDP DisclosureGrievance Officer